FAQ’s

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Frequently Asked Pet Questions

  • Q. My dog/ cat…had surgery 2 days ago and he/she still hasn’t had a bowel movement – What should I do?

    As long as your pet isn’t making frequent attempts to defecate (excessive squatting) then we don’t tend to be overly concerned. Don’t forget that your pet skipped their breakfast on the morning of the surgery and then they most likely didn’t eat a normal portion when you fed them dinner that night. If you don’t eat you don’t poop. The pain medications can also slow things down a bit too. Continue to keep an eye on your pet and it they are acting ok then you needn’t worry.

  • Q. Why has an Elizabethan collar (e-collar) been recommended for my pet and do I need to take it off when they are eating or to sleep?Frequently Asked Pet Questions in Naples

    It is important that we protect the wounded area from excessive licking. Many pets do a lot of their licking in the middle of the night when you don’t know about it. Keep the e-collar on at all times. They are able to eat, sleep and drink with it on. It is important that we allow the area to heal quickly so your pet can return to its normal routine as soon as possible.

  • Q. Why is my dog scooting and licking his rear end so much?

    The two most common reasons we see dogs ‘scooting’ is because their anal glands are bothering them or they have an itchy anus as a result of tapeworm infestation. If you see your dog doing this frequently it is time for a visit to the vet.

  • Q. I am using flea prevention. Why does my pet still have fleas?

    Fleas are a year round concern in SW Florida.  Flea control failure can happen if; 1) flea products are not used on a regular and consistent basis   2) not all animals in the home are treated for fleas, and 3) topical products are applied improperly.   Topical products are designed to be absorbed into the oil glands of your dog or cat – the use of soap based shampoos will remove the product.   Swimming may dilute the product causing the loss of effectiveness before the full 4 weeks have passed, allowing a break in flea protection.   When live fleas are noted on your pet, your environment is also infested.   It will take at least 3 months or longer of treatment of all pets in the home and environment to get the infestation resolved.   Contact us so we can provide further guidance specific to your circumstances.

  • Q. I give my dog its heartworm prevention every month? Why is it recommended that I still have a heartworm test performed? Why do you want to examine my dog’s feces?

    An annual heartworm and fecal test are highly recommended for the following reasons:
    1) our heartworm test also tests for the more common tick borne diseases in the area.  Early identification of these diseases allows us to initiate treatment if warranted, and is an alert for other family members living in the same home.  If your pet has been exposed to ticks, there is a good chance you or one of your family members may have also been exposed to ticks from the environment.
    The de-wormer in monthly heartworm prevention doesn’t protect against all intestinal parasites.   Evaluating fecal samples helps us identify any other intestinal parasites and allows for prompt treatment. Hookworm and roundworm infestation is fairly common in Florida and we can catch these from our pets!

  • Q. Why should my dog have wellness blood work performed when I did it last year?

    Annual blood work is important as our pets age.  Organ failure is a frequent cause of reduced quality of life in our pets, renal and liver disorders are especially common.  Early identification of these disease processes, even before we see clinical signs, allows us to take proactive steps to slow, and sometimes reverse the process.   Often, simple steps like a diet change or the addition of over the counter supplements like SAMe are inexpensive and can extend the quality of our pets’ lives during their senior years.   Don’t forget that your 10 year old dog is the equivalent of a 70 year old human.

  • Q. Why is my dog overweight?

    Weight control is a growing concern in our pet population.   It has been estimated that at least 60% of our dogs and cats are overweight.   Animals that have been sterilized require a lower amount of daily calories since they are not expending energy seeking a mate, supporting a pregnancy or nursing a litter. As animals age, weight gain is easier and weight loss becomes more difficult.   Often, we compound the problem by feeding table food in addition to a dog or cat’s regular diet.   It has been reported that a 20# dog eating a 1 ounce cube of cheese has the same caloric effect as an adult human eating 1 and 1/2 hamburgers.   None of us would stay slim, let alone lose weight, if we ate an extra hamburger in addition to our regular daily diet!

  • Q. Do prescription weight loss foods really work?

    Over the counter weight loss diets are designed for mild weight loss.  When a substantial weight loss of greater than 10% is required, a prescription diet with a feeding plan designed specifically for your pet is required.   This custom plan takes into account the following: body condition score, the rate of weight loss required, the use of dry and/or canned rations, the feeding of treats and scheduling regular weight evaluations so your pet will lose weight in a realistic period of time. Additionally, all of our prescription diets have a 100% palatability guarantee – if they won’t eat it return the food and we will give you your money back!

  • Q. Why does my pet keep scratching and itching?

    Skin allergies can be very frustrating for you and your pet.   Scratching day and night, along with the foul odor of infected ears and skin can make life with an animal with allergies a painful and difficult process.
    Allergies can take the form of food allergies, topical or contact allergies and seasonal allergies.  Food allergies occur all year long.  Typically, food allergies are related to the protein component of the diet.  Changing pet food brands will not help if the same protein is in the new diet.

    Topical or contact allergies can occur from plants, molds, fungus or insects, especially fleas.  Seasonal allergies only occur during certain times of the year.  Many animals have multiple types of allergy.  Many allergies can be kept under control by using special foods with unique proteins, weekly ear cleaning to prevent wax buildup, and the use of specialized shampoos to remove topical allergens.  Allergy flair ups can be expected when the perfect storm of contact, food and seasonal allergies intersect.  If you live with an allergic dog or cat, allergy flair ups are a fact of life.  An animal will never be ‘allergy free’ but they can be comfortable as long as environmental controls are established and stringently followed.

Why is my dog chewing its feet?

Some dogs chew their feet because they have arthritis pain, and some dogs chew their feet due to behavioral reasons, the most common reason for foot-chewing is allergic disease. It makes good sense when you consider it: considering that a lot of allergens are plant-based, and dogs walk on grasses, if they’re allergic to grass their feet will be irritated. And chewing and licking feels good to dogs, so they lick their feet when they are irritated.

Foot chewing and licking can likewise support food allergies. For this reason, we’ll frequently advise a change to a hypoallergenic diet when a pet dog is licking its feet. In some cases this takes care of the problem, but sadly most allergic dogs have an environmental allergic reaction, and the food does not always resolve the problem.

My pet dog has a lump. Is it cancer?

Not every lump or bump on your canine will be a tumor. Some superficial bumps are simply sebaceous cysts on dogs that are just plugged oil glands in the skin and generally absolutely nothing to worry about. Skin cysts can be made up of dead cells or even sweat or clear fluid; these frequently rupture on their own, recover, and are never seen again.

The lipoma is among the most typical lumps seen by veterinarians throughout a physical pet examination. These soft, rounded, non-painful masses, typically present just under the skin but periodically developing from connective tissues deep in between muscles, are normally benign.

Fewer than half of lumps and bumps you find on a dog are malignant, or cancerous. So how are you to understand which lumps and bumps threaten and which can be left alone? Truthfully, you are really just making a guess without getting the pathologist involved. Most veterinarians take a conservative approach to the typical lipomas and eliminate them if they are proliferating or are located in a delicate location.

Why is my dog’s eye red?

There are several causes of red eyes in dogs and can be as easy as allergies or more major such as glaucoma or an increase in pressure around the eye. Other possible causes could be an ulcer on the outer part of the eye that could be due to a trauma event, low tear production, or an infection either inside the eye or outside the eye. There are some cases of disease elsewhere in the body that can cause inflammation of the eye.

While not every case of “red eyes” is the indication of a major disease in dogs, it brings with it enough of a concern to require a trip to the vet to ensure that it’s not.

My pet dog has a lump. Is it cancer?

Not every lump or bump on your canine will be a tumor. Some superficial bumps are simply sebaceous cysts on dogs that are just plugged oil glands in the skin and generally absolutely nothing to worry about. Skin cysts can be made up of dead cells or even sweat or clear fluid; these frequently rupture on their own, recover, and are never seen again.

The lipoma is among the most typical lumps seen by veterinarians throughout a physical pet examination. These soft, rounded, non-painful masses, typically present just under the skin but periodically developing from connective tissues deep in between muscles, are normally benign.

Fewer than half of lumps and bumps you find on a dog are malignant, or cancerous. So how are you to understand which lumps and bumps threaten and which can be left alone? Truthfully, you are really just making a guess without getting the pathologist involved. Most veterinarians take a conservative approach to the typical lipomas and eliminate them if they are proliferating or are located in a delicate location.

Reviews

Ron Jefferson
Ron Jefferson
2018-11-29T23:08:12+0000
I have been visiting town and country for over 11 years with my dogs, and I cannot say enough good things about them. Dr's and staff are very nice, honest, humble and professional. 👍👍
Kristina Shope
Kristina Shope
2018-05-16T04:29:42+0000
Dr. Chet always takes such great care of my fur baby. Thank you for always being there for me and Bear.
Ellen Ferguson
Ellen Ferguson
2018-04-22T04:45:44+0000
I highly recommend Town and Country Animal Hospital. My experiences with Dr. Carver for canine reproductive issues have been extremely successful, and Dr. Chetkowski recently performed a rather involved dental with amazing results. I have been treated with kindness, compassion and courtesy by ALL their staff members and appreciate the after-hours and weekend texts and phone calls to assure the status of my animals. Both veterinarians are extremely well-qualified and their vet techs and office staff make every visit smooth and stress-free. The hospital is immaculate. I feel very fortunate to have discovered T & C Animal Hospital and am grateful for the services they provide and the care and treatment available to my animals. THANK YOU Town and Country Animal Hospital Naples!
Madeline Bruener
Madeline Bruener
2018-04-02T23:57:44+0000
I can without a doubt say this is the best veterinary hospital in town and possible all of SWFL. I’ve taken my Thor here since we got him at 8 weeks old from the humane society(he’s three now) and they have been there every step of the way for every question I have. Even just calling them about simple questions, they’re also so willing to offer the best advice. Thor is not fond of his nails being trimmed at all, they’ve been so quick to help and make it a simple, painless process. Even just calling about advice about Thor’s upset tummy. I appreciate them all so much.
Leigh Jacobs
Leigh Jacobs
2018-01-23T21:11:02+0000
They have treated my whole animafam. Love the staff there.
Mindy Sylvester
Mindy Sylvester
2018-01-14T17:10:08+0000
Dr Jane and everyone at Town and Country is amazing. They are extremely knowledgeable and very caring. I couldn’t imagine taking my dog anywhere else!
Cheryl K London
Cheryl K London
2017-12-16T04:09:24+0000
Awesome place. Been with them for many years. Awesome staff!!
Julie Stevens
Julie Stevens
2017-12-06T22:31:58+0000
All the staff at Town and Country are wonderful - always very friendly, professional and caring. Dr. Carver is a savior with her reproductive services, so knowledgeable and always goes way above and beyond what is expected. She has helped us tremendously in many situations and will not give up until there is a solution. Dr Carver has even contacted me at home while whelping pups to be sure all is going smooth and given very helpful info!! I always refer people their way when somebody asks, and they always make a point to say they're just as satisfied as I am! A big THANK YOU to both doctors and staff for all you do!!!
Lizz Russak
Lizz Russak
2017-09-23T00:25:34+0000
AMAZING PLACE! I called them this morning in desperate need of an emergency c section for Nala. They took her in immediately, didn't worry about payment until she was already on the table (ASH refused to do anything without 4 grand upfront) and they were honest, respectful, and you could tell taking care for animals is their passion. I love this place. They were able to save my dog and 2/3 pups and I'm forever appreciative and thankful.
Christine Coffey Blanchard
Christine Coffey Blanchard
2017-08-29T16:19:30+0000
So very kind and generous with their time. They truly care about your pet's well being. Couldn't ask for more.
Kate Rzepski
Kate Rzepski
2017-08-24T01:59:18+0000
Amazing!! Dr. Carver, Dr. Jane and their team are simply the best!! Couldn't recommend them more highly! Best Vet in Naples and all of SWFlorida!!
Dana Doelfel Hall
Dana Doelfel Hall
2017-08-22T20:17:14+0000
They have been taking care of my dogs for many years. I also board my dogs here and they are absolutely wonderful.
Zac Ward
Zac Ward
2017-08-07T10:55:34+0000
Rhianna Gabourel
Rhianna Gabourel
2017-07-11T22:17:56+0000
Love love love town and country. They know my dogs by name and always give them the best care. Staff is friendly, honest, and always answer any questions I have . If you're looking for a great vet to bring your pet to look no further.
Denise Diabo Kline
Denise Diabo Kline
2017-06-17T13:47:59+0000
Wonderful experience from initial phone call to Simba's visit. A+
Cindy Velasquez
Cindy Velasquez
2017-02-28T18:06:53+0000
I had a really bad vet experience with another vet so as a suggestion by a friend I brought my puppy here. And let me just say the Service is on believably wonderful! Best vet ever! When I brought my puppy in for the first time I have just got her. she was 4 months old and I have never had a dog before so I have a lot of questions. The vet tech sat with me for over an hour and walk me through everything! She was great! And Dr. Carver don't even know where to begin, she is wonderful! They are always checking up on us after my dog got a little cold and a few allergy. They called to see how she was doing! Like it just goes to show how much they truly love their clients! I live over 45 min away form there office. I live in fort myers so it quite the drive but I don't mind doing it because I know my dog is in the Best hands!
Cathy Thompson
Cathy Thompson
2017-02-20T01:17:42+0000
They were super with Dharma when she wa2 pregnant..Loved every one.
Shannon Lindsey
Shannon Lindsey
2017-02-20T01:08:06+0000
Wonderful staff, knowledgeable doctors, everyone's first and foremost concern is the wellbeing of the patient. Kudos to Team T&C and we look forward to many more years of receiving superior care for our beloved pets
Nelly Mercado
Nelly Mercado
2016-11-20T14:51:01+0000
Excellent staff and vets! Passionate, considerate and loving ���
Caroline Aguanno
Caroline Aguanno
2016-11-02T18:03:03+0000
We LOVE Town and Country! My Little pug, Yoshi, and I couldn't be happier with the care he recieves from them! Quality care and affordable prices! ��
Susan Amicone Jahn
Susan Amicone Jahn
2016-09-18T13:30:42+0000
As Always, a 5 star experience. Thank you so much for taking wonderful care of my babies!
Faith Burnham
Faith Burnham
2016-09-15T03:03:03+0000
It was a difficult decision to lay our dog, Sam, of almost 17 years, to rest. But the staff at Town and Country were very helpful. On the day of the procedure, they did not have us wait, but brought us right into a private room and were very sensitive to our needs. We appreciate so much the excellent job they did and the care in which they did it. Thank you.
Laura Gauss Knechtel
Laura Gauss Knechtel
2016-07-25T18:59:08+0000
I have been using Town and Country Animal Hospital for my dogs for years now. The facility is clean, the staff is always happy and willing to help out anyway they can. Dr. Jane is simply the BEST vet in Naples. She is compassionate, professional and will do anything in her power to help your furbabies. I highly recommend them for all your pets needs!!!
Kenny Cypress
Kenny Cypress
2016-07-01T15:04:07+0000
Dr. Carver & her staff are the nicest & caring people I've taken my pets to-the treat my kids as they were thr own
Lauren Marie
Lauren Marie
2016-01-10T12:19:25+0000
I love the doctors and staff at Town and Country Animal Hospital! From the moment you interact with this amazing veterinary group, you will feel comforted knowing that your fur-baby is in good hands. I feel truly blessed to have such amazing individuals in the lives of my fur-babies.
Marie Roderiques
Marie Roderiques
2015-07-23T01:03:30+0000
Absolutely amazing hospital. All the support staff is wonderful. Dr Carver is very nice and extremely knowledgable. I have used them for reproduction medicine and could not be happier. I also have cane Corso's and they are great with the dogs. Very patient and caring people. You guys rock. Keep it up.
Jennifer Swiderski Rack
Jennifer Swiderski Rack
2015-01-31T01:19:19+0000
Dr . Jane is so smart and experienced ! I trust her with my beloved dog's. The whole staff is caring n attitude free. They really care!
David Hershman
David Hershman
2014-09-28T11:54:26+0000
Tootsie and Truman's 2nd favorite place...next to home
Patricia García García Llorca
Patricia García García Llorca
2014-09-03T22:25:18+0000
Just received an e-birthday card for my Snoop
Stephanie Brown
Stephanie Brown
2014-08-30T00:45:22+0000
Brought our English Bulldog in for bite wounds and the staff was so helpful and kind. Very thankful to Dr. Carver went above and beyond for our baby girl. Best vet place in Naples. Won't go anywhere else. Thank you so much Dr. Carver we cannot express how grateful we are for the amazing care you gave to our Charlotte.
Doris Miriam Siano Butchin
Doris Miriam Siano Butchin
2014-08-16T12:32:40+0000
Justin Bolde
Justin Bolde
2014-08-08T16:02:09+0000
Loree Heasley
Loree Heasley
2014-06-18T01:40:36+0000
Best decision we made for our boy Harley. The staff here is wonderful ❤️
Courtney Bennett
Courtney Bennett
2014-06-09T21:10:42+0000
Katie Sibert
Katie Sibert
2014-02-10T14:00:14+0000
Dawn Brawner Vaughn
Dawn Brawner Vaughn
2013-10-07T19:45:22+0000
Rita Surdyka
Rita Surdyka
2013-09-29T14:14:17+0000
Julie Mae Obnial
Julie Mae Obnial
2013-09-06T00:07:14+0000
Gloria Mitchell Beaudry
Gloria Mitchell Beaudry
2013-08-23T03:23:32+0000
Olga Paul Silvia
Olga Paul Silvia
2013-06-22T02:02:04+0000
Leslie Jeppesen
Leslie Jeppesen
2013-05-09T03:47:02+0000
Donna Larsen
Donna Larsen
2012-07-06T21:49:57+0000
After several bad experiences with other vets here in Naples, I was referred to Town and Country ( since 2005) and I will never change. Dr. Chet and Dr. Gonzalez are Wonderful and have helped pull my babies through some very bad things and I will always be grateful. And the staff is excellent!
Next Reviews
Ramona Kilian
Ramona Kilian
15:40 25 Jun 18
I came in with my Puppy without an appointment. The crew was so nice and friendly and took care of my Puppy right away. He got all his vaccinations, his claws were cut, his ears were cleaned and the doctor took her time to check everything. I paid under $100 and got one month free heartworm treatment. The doctor also gave me great tips for a Puppy training and how I'll get my Puppy potty trained.
Debbie Swanson
Debbie Swanson
10:22 19 Jun 18
The staff at Town & Country are the greatest and most professional, and both Dr. Carver and Dr. Jane have the best rapport with the animals, treating them as they would their own. The facility is amazing! What a delightful visit we have when we go to see the family at Town & Country!
George Luther
George Luther
09:11 12 Apr 18
The doctors and staff at the Town & Country Animal Hospital are professional and caring. They treat my dogs like they were family. Their facility is always clean. Very highly recommended!
Janet Brooks
Janet Brooks
18:31 23 Apr 18
The staff are amazing the prices are the best I’ve seen and they even help me in and out of my car if I have more than one animal. Great place to go for my furry family
Marcus Samborski
Marcus Samborski
18:45 23 Jan 18
Best Services available in golden gate estates. My cat has had his ups and downs here but all in all he’s gotten the best care. Highly recommend to all pet owners!
Next Reviews
Town & Country Animal Hospital
4.0
Based on 5 Reviews
Cynthia B.
Cynthia B.
2018-06-13 17:17:04
My poor German Shepherd, Laila developed a terrible rash (hot spot) and our regular vet was out of town and couldn't see me for over a week. I called a...
Kaitlyn R.
Kaitlyn R.
2018-02-24 09:49:19
It was my first time taking my my 3 year old cat Navarro, to the vet for a health exam. I really enjoyed the staff! They took such great care of him and...
Lauren S.
Lauren S.
2018-12-10 11:00:19
Dr. Chet and the rest of the Town and Country team are AMAZING. I couldn't say more positive things about a veterinarian. All 5 of my animals have...