Town & Country Animal Hospital has been designated a Cat Friendly Practice by the American Association of Feline Practitioners. This means we have met a long list of criteria to receive this designation.
Benefits of a Cat Friendly Practice
- They make an effort to have a calming environment.
- They have incorporated a waiting room/area that reduces stress associated with noise, other pets or unfamiliar smells (methods can include feline-only area, cat-only appointment times, going directly into the exam room, etc.).
- Staff are trained to understand the individualized needs of cats including feline specific behavior and facial features.
- They implement the Feline-Friendly Handling Guidelines to facilitate a more positive experience.
- They use a slow approach to achieve positive results.
- They develop an individual plan based on your cat’s specific needs, preferences and behaviors.
- They implement ways to make you and your cat be as comfortable as possible.
- Staff continually obtain education on the most current feline research and guidelines.
- They will help ensure that you are a valuable member of your cat’s healthcare team and help you understand your cat’s needs and what you can do at home to ensure they get the care they need.
- Many use synthetic feline facial pheromones for a calming effect.
- Many have a feline-only examination room that provides a safe, non-threatening area where cats can be examined calmly and effectively.
- They have experience to recognize subtle, early signs of fear or anxiety and adapt appropriately.
- Their cat ward, hospitalization area and operating room have been assessed to include appropriate feline equipment, tools and procedures.
The AAFP seeks to encourage and facilitate good quality veterinary care for cats. However, we recognize that there are unique challenges and difficulties in bringing your cat to a veterinary practice, including:
- Cats often do not travel well.
- Cats do not feel safe when they are away from their normal home territory.
- Cats are highly sensitive to unusual sights, sounds and smells.
- Most cats prefer quiet and solitude.
- Most cats are highly susceptible to stress and anxiety.
- Most cats are highly stressed by dogs and other cats being in close proximity at the practice.
- Cats need to be handled gently, with care and respect in the practice.
- Cats have unique medical requirements that Cat Friendly Practices are capable of providing.
The AAFP created the Cat Friendly Practice program to help veterinary practices meet the wide range of unique needs of cats in a veterinary practice setting. An extensive self-assessment checklist was designed to demonstrate that Cat Friendly Practices:
- Understand the unique needs of cats and have made veterinary visits more cat-friendly.
- Understand how to approach and handle cats in a gentle, empathetic and caring manner.
- Have an appropriate standard of equipment needed to investigate and treat feline diseases.
- Meets a standard for the facilities and care for hospitalized cats.
Additional information can be found in the CFP Cat Owner Brochure.